Delete Your Account
We're sorry to see you go. If you'd like to delete your Ember account and all associated data, please send us an email:
- Send an email to privacy@goember.app
- Use the email address associated with your Ember account.
- Include "Delete my account" in the subject line.
We will process your request within 7 business days and confirm once complete.
This action is permanent. Deleting your account will remove all your data from our servers, including:
- Your challenge history and completions
- Journal entries and mood reflections
- XP, levels, streaks, and achievements
- Goals and preferences
- Accountability partner connections
Data stored locally on your device will remain until you uninstall the app.
What Happens After Deletion
- All personal data is removed from our servers within 30 days.
- Your display name is removed from leaderboards.
- Accountability partner links are severed.
- Anonymized, aggregate analytics data may be retained.
- You can create a new account at any time, but previous data cannot be restored.
Questions? Contact us at privacy@goember.app.